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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ravee Tsql

January 1, 2025

5  out of  5
rating by Ravee Tsql
"Excellent Service"
We responded:
"Ravee, Thank you so much for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Tyna Carter State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Samuel Tullis

December 30, 2024

5  out of  5
rating by Samuel Tullis
"The in-person communicative service i received was top-notch! All necessary information was given to me in great detail"
We responded:
"Thank you so much Samuel! We work hard to create remarkable experiences and feedback like this make it worth it. We appreciate you!"
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Roosevelt Brown

December 20, 2024

5  out of  5
rating by Roosevelt Brown
"OmgThe team has don a great job"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Edward Frazier

December 18, 2024

5  out of  5
rating by Edward Frazier
"Tyna is a great agent and her team is just as great. Sadie is always helpful when I call. I recommend this agency for all of your insurance needs!"
We responded:
"Edward, thank you so much for your wonderful review! We’re glad to hear that you had a great experience with Tyna and our team, especially with Sadie’s helpfulness. Your recommendation means a lot to us, and we’re dedicated to providing excellent service for all your insurance needs. If you ever have any questions or need assistance, please don’t hesitate to reach out."
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Jessica D

December 12, 2024

5  out of  5
rating by Jessica D
"Kal was great 💪🏾 she knw her information ...great person all around"
We responded:
"Thank you for the awesome feedback, Jessica! We're delighted to hear that Kal provided you with great service and knowledge. We’re lucky to have her on our team! If you need anything else, just let us know!"
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Frederick Corbin (Shadow)

December 6, 2024

5  out of  5
rating by Frederick Corbin (Shadow)
"My experience at this State Farm was very pleasant and comfortable. I didn't feel any pressure to go outside of my price range and all the advice was well received with lovely conversation. I enjoyed my time here. 10/10 recommend."
We responded:
"Thank you Frederick! We’re honored by your positive feedback! Our goal is always to provide valuable advice without any pressure, so it’s wonderful to know that we achieved that during your visit. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Jerome Givner

December 4, 2024

5  out of  5
rating by Jerome Givner
"Kal was awesome she got me exactly what I needed! Thanks Kal 😊"
We responded:
"Jerome, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We will be sure to pass along your message to Kal. If there is anything else we can do at Tyna Carter State Farm to help, please let us know!"
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Australia Teague

November 21, 2024

5  out of  5
rating by Australia Teague
"The office staff is very professional and kind I called to get a quote & Kal was very polite and willing to answer all of my questions! She made the process so smooth."
We responded:
"Thank you so much for your thoughtful review, Australia! We’re delighted to hear Kal made your experience with Tyna Carter State Farm so smooth and enjoyable. Providing professional and kind service is always our goal. If you need anything else, we’re just a call away!"
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Jaeric Chamblis

November 21, 2024

5  out of  5
rating by Jaeric Chamblis
"Kal were the absolute best !!! when I called in to get information about rental insurance. Very professional and knowledgeable."
We responded:
"Jaeric, Thank you for your wonderful review! We’re so glad Kal was able to assist you with your rental insurance. We are dedicated to providing professional and knowledgeable service every time. We appreciate you choosing us."
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Rodney Woody

November 21, 2024

5  out of  5
rating by Rodney Woody
"I originally spoke with Kal Kemp over the phone and she highlighted options that would help me save money as well as cover all my needs and wants. Once finished I actually saved over $300 monthly and had more coverage plus more options to fulfill my every desire in providing coverage for my family at our home or on the road. Kal has really provided my family with the best customer service and options I've ever witnessed. I really appreciate everything she's done and advice anyone to take her own as an agent."
We responded:
"Rodney, thank you for sharing your experience! We’re thrilled Kal was able to save you over $300 a month while making sure your family has the right protection. Providing excellent customer service and personalized coverage is what we strive for at Tyna Carter State Farm. We’re so grateful for your trust and recommendation. Please don’t hesitate to reach out if there’s anything else we can do for you."
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Jacqueline Capistran

November 21, 2024

5  out of  5
rating by Jacqueline Capistran
"Kal was very helpful and kind! She took the time to explain my policy and coverages to me and I got a great rate too! Thanks again Kal!!"
We responded:
"Thank you Jacqueline for the five-star review! We’re so glad Kal was able to assist you with your policy and coverage. At Tyna Carter State Farm, ensuring you have the right protection is our top priority. Your support means so much to us, and we’re always here whenever you need us."
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Alexis Palmer

November 21, 2024

5  out of  5
rating by Alexis Palmer
"Kal is the best and professional, I called to get a quote and she was quick and detailed."
We responded:
"Thank you so much, Alexis! We’re thrilled Kal could assist you. She truly is the best, and we appreciate you trusting Tyna Carter State Farm to provide you with a quote for your insurance needs. If you ever need anything else, don’t hesitate to reach out."
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TammieAndrews102171 TAndrews1971

November 20, 2024

5  out of  5
rating by TammieAndrews102171 TAndrews1971
"Tyna Carter State Farm has the best customer service I have ever experienced. Ms. Sadie is an angel she helped with grace asked all my questions with respect. Wonderful team thank each of you for your time and understanding."
We responded:
"Thank you so much Tammie for your kind words! We’re so happy to hear that Ms. Sadie made your experience special. All of us at Tyna Carter State Farm truly appreciate you and are always here to help!"
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Jerica Urquhart

October 10, 2024

5  out of  5
rating by Jerica Urquhart
"Kal was amazing! Listened to my needs and put together the best policy for my family and I. She is the reason I decided to stick with State Farms"
We responded:
"Thank you so much Jerica! We’re so glad to hear that Kal was able to take care of your needs and help you find the best plan for your insurance needs. We truly value your trust and loyalty, and we’re glad Kal made such a positive impact here at Tyna Carter State Farm!"
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wjquinn

September 26, 2024

5  out of  5
rating by wjquinn
"Tyna and her team is awesome with customer service and providing insurance for auto, home and life. They can save you money on a policy and make great recommendations to protect you and your family! Thanks Tyna and Team"
We responded:
"Thank you so much Jason for your kind words! We’re thrilled to hear that you had a great experience with our team. It’s our pleasure to help you find the right coverage and savings for your auto, home and life needs. We truly appreciate your trust in us!"
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Brianna Seales

August 9, 2024

5  out of  5
rating by Brianna Seales
"Q Howze assisted me in finding life insurance today. He was very knowledgeable and professional. He is such an asset to your team and I will continue to reach out to him for all of my insurance needs. Thanks again Q!"
We responded:
"Thank you so much Brianna for taking the time to leave such a wonderful review! At Tyna Carter State Farm we strive to provide exceptional service and having team members like Q is what makes that possible. We appreciate your trust in us for your insurance needs, and we'll be more than happy to assist you in the future. "
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Keera Floyd

August 6, 2024

5  out of  5
rating by Keera Floyd
"I am so grateful! Agent Kal made my insurance experience so easy! I will definitely be recommending this agency. Friendly customer service, knowledgeable about and Insurance policies. Kal and Tyna thank you!!!"
We responded:
"Keera thank you so much! We're delighted to hear that Kal made your insurance experience easy and provided friendly customer service. We'll be sure to pass along your kind words to Kal and Tyna and let them know how much you appreciated their knowledge and assistance. We're thrilled to hear that we met your expectations and that you'll be recommending our agency to others. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and we appreciate your support!"
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Angela “Country Red” Kie

July 22, 2024

5  out of  5
rating by Angela “Country Red” Kie
"Let me start by saying my experience with State Farm has been more than expected. I literally can say just one phone call away for all my questions and needs. Personally, like to say thanks to agent ,Q. Howze, I was in search of home owner's insurance coverage and he deligently work to come up with policy to suit my needed coverage. Trust when I say it's never too late to check out what's available. Many times we are to busy with the hustle of everday life we neglect to update home values and its contents overtime. Please reach out to them for your insurance needs. I have an excellent rate on full vehicle coverage as well. Thanks to the Tyna Carter team yall are superb."
We responded:
"Angela, thank you for your wonderful 5-star review! We are happy to hear that we have exceeded your expectations and appreciate you sharing your experience. We are delighted Q. Howze found the perfect homeowner's insurance coverage and took care of your auto needs. The Tyna Carter team strives to provide comprehensive and affordable insurance solutions to all our valued customers. Thank you again for choosing Tyna Carter State Farm and for your kind words! If and when you need us, know that we are here to help. "
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Cynthia Knight

July 16, 2024

5  out of  5
rating by Cynthia Knight
"Thank you Q for your patience and professionalism. I had several issues that needed to be resolved. Q worked very deligently until each issue was resolved. He even followed up with me at the end of the day to ensure that everything was satisfactory. Customer service superb. Thanks again Q."
We responded:
"Cynthia, thank you so much for your wonderful 5-star review! We are delighted to hear about your positive experience with Q. His patience, professionalism, and dedication to resolving your issues are qualities we highly value in our team members. It's fantastic to know that Q worked diligently to resolve each of your issues and followed up to ensure everything was satisfactory. Providing superb customer service is our top priority, and your feedback confirms that we are on the right track. We truly appreciate your kind words and your recognition of Q's efforts. If you have any further questions or need additional assistance, please don't hesitate to reach out and thank you for choosing Tyna Carter State Farm!"
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Jaquincey Howard

July 16, 2024

5  out of  5
rating by Jaquincey Howard
"I give Tyna Carter angency 5 stars, for they always go above the rim to find a way to assist me with my insurance needs and have worked with me during times needed as well! I appreciate them all, but special shout out goes to my agent Mr. Quwanya Howze for his service💯‼️"
We responded:
"Thank you so much Jaquincey for your glowing 5-star review! We are happy to hear that you’ve had such a positive experience with Tyna Carter’s agency. It’s incredibly rewarding to know that our team has consistently gone above and beyond to assist you with your insurance needs. A special shout-out to Quwanya for his exceptional service—your recognition means a lot to us. We appreciate you and look forward to serving you for many years to come!"
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monalisa gordon

July 4, 2024

1  out of  5
rating by monalisa gordon
"My monthly payment,changes every month, who does that!!! It should change every 6 to 12 months.these folks don't know what they're doing. What nonsense !!"
We responded:
"Monalisa, thank you for taking the time to share your feedback! I’m truly sorry to hear that you’ve had a frustrating experience with your insurance payments changing every month. We understand how confusing and inconvenient this can be. Insurance payments can sometimes vary due to several factors such as policy changes, adjustments in coverage, or changes in risk factors. These changes are typically determined by corporate policies and not controlled locally, which can indeed make it more challenging. However, it’s important to us that you have a clear understanding of why these changes are happening and how they affect you. We would appreciate the opportunity to discuss your situation in more detail to address your concerns and provide clarity. Please feel free to contact our office directly at 334-272-5433 so we can discuss your policy and hopefully provide a better understanding of what happened. We value your business and hope to have the chance to assist you further."
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Keondre Jackson

July 3, 2024

5  out of  5
rating by Keondre Jackson
"Called in a couple of days ago to get a quote for renters insurance and KAL helped me. She was professional and down to earth. Look forward to doing more business here."
We responded:
"Thank you so much Keondre for your kind words and for taking the time to leave us a 5-star review! We're delighted to hear about your positive experience with Kal. It's wonderful to know that Kal was able to assist you effectively. We look forward to continuing to serve you and assisting with any of your future insurance needs. If you have any additional questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Tyna Carter State Farm, and we look forward to doing more business with you!"
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Ivorie Penn

July 1, 2024

4  out of  5
rating by Ivorie Penn
"Tyna Carter and her staff are absolutely amazing!! They always welcome you with warmness and my agent Quwan’ya Howze is the absolute best! He’s been there to help guide and assist me with both renters and auto insurance from day one, I wouldn’t trade him or the team."
We responded:
"Ivorie, thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you find Tyna Carter and our team amazing and welcoming. It's wonderful to know that Quwan’ya Howze has been able to assist you with both renters and auto insurance from day one. Your satisfaction is our top priority, and it's incredibly rewarding to hear that you wouldn’t trade our team for anything. We're committed to providing the best possible service, and your feedback motivates us to keep improving. We would love to know how we can earn that 5-star rating from you! :) If you have any additional questions or need further assistance, please let us know. Thank you for choosing Tyna Carter State Farm!"
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Chantavia Traywick

June 24, 2024

5  out of  5
rating by Chantavia Traywick
"Worked with Quwanya he was a professional and knowledgable person. Help me through finding the best home insurance rate. Had great patience with me being a New Home buyer with a million questions."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Quwanya. Providing professional and knowledgeable service is our top priority, and we're glad to know Quwanya was able to help you find the best home insurance rate. Your satisfaction is incredibly important to us, and it's great to hear that we met your expectations. Thank you for choosing our agency!"
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Julia

June 14, 2024

5  out of  5
rating by Julia
"Spoke with Kal on today she were very helpful and polite. She were able to get me a quote and get my rental insurance started up for my new home. 10/10 for kal 😀"
We responded:
"Julia, thank you for sharing your experience with Kal and for choosing Tyna Carter State Farm for your rental insurance needs! We appreciate you! :)"